EyeWiki Information

  • Getting the FULL chief complaint

    The usual chief complaint question to a patient is to the effect: “Are you having any problems?”, “Are you having difficulties with your eyes”.  Many insurance companies, including Medicare, won’t cover a non-probem or routine exam, ie., “Vision stable” isn’t sufficient.  Many times you will ask patients for a complaint multiple ways, and finally say ...
  • Running Late – How to help patients understand

    No one likes to run late and even if you do a good job of staying on schedule, stuff happens. So what do you do when you’re running late and a patient complains or points out the fact they’ve “been waiting for you for 30 minutes”. How to handle it depends on the circumstatnces and the patient.  ...
  • Having problems with preauthorizations?

    Frustrated and exasperated trying to obtain precert’s from insurance companies?  According to a recent survey by the AMA you’re probably not alone.  The national survey was conducted to examine the burden on physicians and patients by precertification requirements by insurance companies. • 46 percent of physicians experience a one in five rejection rate for preauthorization requests for ...
  • “Red Flag” Rules for Health Practitioners redacted

    In 2007, the FTC in the United States issued a set of regulations, known as the “Red Flags Rule”.  It was meant to stop identity theft and protect consumers from fraud.  The FTC ruled that physicians were “creditors” and were required to comply to this regulation.  Mostly due to protest from physician organizations this rule ...
  • General Refractive Surgery Info

    LASIK stands for Laser In-situ Keratomileusis. It is a procedure that consists of creating a flap on the cornea and then using the excimer laser, reshaping the surface of the cornea and the flap is replaced. PRK stands for Photorefractive Keratectomy. It is also a procedure that uses the excimer laser to reshape the cornea but does not ...