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Author: Mark

EHR’s and the Productivity Paradox

By Mark Posted on April 23, 2016 Posted in Administrator, Clinical, EHR
EHR’s and the Productivity Paradox
EHRs and Productivity

One of the main complaints of using electronic health records (EHR)s is they make delivery of health care less productive. In a survey of primary care physicians from Medical Economics, one-third said the greatest challenge of an EHR was the …

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Customer Service

By Mark Posted on February 26, 2016 Posted in Administrator, Billing, Clinical, Customer Service, EHR, Government Regs Tagged with Customer Service, Listening, Patient
Customer Service

Examining, treating and caring for patients can become more involved with the increase in time-consuming detractors such as ICD-10 implementation, meaningful use requirements, and changing reimbursement, just to name a few. Most, if not all, people don’t become doctors to …

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Why are physicians less efficient with EHRs?

By Mark Posted on January 20, 2016 Posted in Administrator, EHR, Government Regs

There have been multiple studies, articles, and blogs written concluding there is an increased inefficiency when physicians, hospitals or offices are converted to electronic records. Multiple surveys ask the question: “How has the EHR affected the number of patients you …

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Learn from others

By Mark Posted on December 18, 2015 Posted in Administrator, Security

There’s a happy ending to this story, but it’s a good one to learn from others mistakes. It’s from a computer company not a medical practice but still the lessons apply aptly. And there’s more than one lesson: read, learn …

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EHR Follow through

By Mark Posted on December 4, 2015 Posted in Administrator, Clinical
EHR Follow through

Multi-Step Training Increases the Value of Your EHR System. “Set it and forget it,” the “Ultima Thule” of workflows. It reminds me of a coffee mug my offspring bought me for Father’s Day years back. One side of the mug …

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